Privacy Policy

1. Introduction

Meridian ("we," "our," or "us") is a digital publishing platform operated from Pakistan. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

We collect information you provide directly when you:

• Create an account (name, email address, password)
• Place an order (name, email, phone number)
• Contact us through our contact form (name, email, message)
• Comment on blog posts or interact with content

We also automatically collect certain technical information such as browser type, device information, and cookies necessary to maintain your session.

3. How We Use Your Information

We use your information to:

• Process and fulfill your book orders
• Deliver digital content via email, WhatsApp, or platform access
• Communicate about your orders and account
• Provide customer support
• Improve our platform and services
• Send transactional notifications (order confirmations, delivery updates)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information. All data is stored securely using Supabase infrastructure with encryption at rest and in transit. Access to personal data is restricted to authorized personnel only.

5. Cookies & Analytics

We use essential cookies to maintain your login session and preferences. We also use analytics tools to improve our platform:

• Google Analytics 4 (GA4): Used for tracking page views and session analytics.
• Microsoft Clarity: Used for heatmaps and session recordings to understand user behavior. Data collected by Clarity is anonymized.

Our cookie consent mechanism ensures that analytics tracking is only active after you provide explicit consent. You can change your preferences at any time by clicking the "Cookie Preferences" link in the footer of our website.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access your personal information
• Update or correct inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing

To exercise any of these rights, contact us at Infomeridianlit@gmail.com.

8. Third-Party Services

We use the following third-party services that may process your data:

• Supabase — Authentication and database hosting
• Vercel — Website hosting and deployment

Each service has its own privacy policy governing data processing.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

For privacy inquiries or data requests, contact us at:

• Email: Infomeridianlit@gmail.com
• Phone: +92 305 4786000
• Address: Wazirabad Road, P.O 51310, District Sialkot, Pakistan